On demand delivery apps have become a necessity in the pandemic. On demand delivery apps allow users to order whatever they want- food, grocery, medicine, flowers, cab, etc. with a single tap. Keeping the pandemic aside, people love on demand apps as they provide users with convenience. Everyone leads a busy life nowadays; people find it hard to find time from their busy schedules to go and buy groceries, medicines, etc. Imagine you are working late at night in office and when you come home, you don’t have energy to cook; on demand apps allow you to schedule delivery, meaning when you are still in office, you can place order and schedule time of the delivery so that when you reach home, you don’t have to wait for your order, you can enjoy hot meal instantly.
Related read: On-Demand Apps: Changing Our World
The great thing about on demand delivery apps is that they are beneficial for both businesses and users. Businesses can get a large customer base through apps, and users get what they want at their doorsteps. It’s a win-win situation for both.
Let us have a look at the features of the on demand delivery app that helps you scale your business.
Advanced Search
Advanced search is one of the most important features of any on demand delivery app. Provide easy signup and sign-in option and after that allow customers to find what they are looking for with the advance search option. In advance search, people can apply filters, for example, they are on an e-commerce site and are looking for t-shirts; the advance search option allows users to filter their search, they can tick the options to see only cotton t-shirts, t-shirts with round neck, t-shirts with graphics, etc. Advance search option saves users’ time, and they find what they are looking for easily. Similarly, in an on demand food ordering app, advance search filters allow users to search by restaurants, vegetarian, non-vegetarian dishes, etc. The advance search filter is helpful for your business as it allows customers to find what they are looking for in less time.
Order History
The order history feature is helpful for your business as it allows users to repeat orders. When customers want the same order as before, they need not go through the hassle of finding products on your app; instead, they can go directly to order history and order from there instantly.
Multiple Payment Methods
With multiple payment methods, users can pay for their orders with their favorite method. The on demand delivery app should have options to pay by credit cards, debit cards, e-wallets, cash on delivery, etc. Customers are comfortable paying with a single payment method that they trust. A safe and secure payment method is a must-have feature to build credibility.
Delivery Scheduling
Order scheduling allows users to choose the delivery time perfect for them. It is a helpful feature for customers; customers prefer ordering from such on demand delivery apps that provide the option to schedule orders.
Real-Time Tracking
Real-time tracking feature helps your business to build user trust. Users are eager to get their order delivered; you don’t have to make their wait unbearable. Providing a real-time tracking feature enable your users to know when their order will arrive. This way, customers will be assured that their order is on the way.
Ratings and Reviews
Ratings and reviews feature help businesses scale their business as it provides them a clear picture of what users love about them and what are the areas of improvement. Allow users to rate and review your products and services. Positive reviews and higher ratings play a huge role in attracting more customers. If you have negative reviews, make your full efforts to resolve the problem; get in touch with customers and ask them what exactly they didn’t like and how you plan to resolve this problem in the future.
Final Words
On demand delivery apps are a great way to scale your business as they allow you to reach more customers. On demand delivery apps provide users to order what they want without stepping out of their homes and get it delivered at their doorsteps.